FAQ
FAQ

EXETON is a leading brand specializing in customizable gaming computers and AI computers. We provide high-quality, high-performance systems designed to meet the unique requirements of gamers, AI enthusiasts, and professionals.

To customize a computer, simply visit our website and navigate to the customization page. Choose the base model that best suits your needs, and then you can select various components, such as the CPU, GPU, RAM, storage, cooling system, and more, to build your ideal system. Our easy-to-use interface will guide you through the process, ensuring you get the perfect system for your needs.

 Yes, our computers are designed with upgradability in mind. You can easily upgrade or replace components such as the GPU, RAM, or storage to keep your system up-to-date with the latest advancements in technology.

Absolutely! Our team of experts is here to help you find the perfect configuration for your gaming or AI needs. You can contact our support team via phone, email, or live chat, and they will be happy to guide you through the selection process.

 Typically, it takes 5-7 business days to build, test, and ship your custom computer. However, please note that this timeline may vary depending on the complexity of your system and the availability of components. We will keep you updated on the progress of your order and provide you with a more accurate shipping estimate during the checkout process.

Yes, we ship to many countries worldwide. Please visit our shipping information page or contact our customer support team to check if we ship to your location and learn more about shipping costs and delivery times.

We offer a standard 1-year warranty on all EXETON computers, covering any defects in materials or workmanship. Optional extended warranties are available for purchase, providing additional peace of mind and protection for your investment.

We strive to ensure complete customer satisfaction. If you are not satisfied with your EXETON computer, please contact our customer support team within 30 days of delivery to discuss your options for returns or exchanges. Please note that some conditions and limitations may apply.

Yes, we offer dedicated technical support for all EXETON customers. Our support team is available through phone, email, or live chat to assist you with any questions or issues you may encounter with your EXETON computer.

We accept various payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. For more information about payment options, please visit our payment information page.